Q: What type of Vitamin C is used and why?
A: We use Ethyl Ascorbic Acid, a stable, effective form of Vitamin C. Unlike L-Ascorbic Acid (pure Vitamin C) which oxidizes quickly and loses potency, Ethyl Ascorbic Acid remains stable in water-based formulas, penetrates skin effectively, and delivers consistent brightening results without irritation.
Q: Will Vitamin C in a cleanser actually work, or does it wash off?
A: Yes, it works! While contact time is shorter than leave-on products, the 30-60 second massage time allows Vitamin C to begin penetrating. Studies show even brief exposure to stable Vitamin C provides benefits. Plus, our 2% concentration and stable form (Ethyl Ascorbic Acid) maximize effectiveness during cleansing.
Q: Why combine Vitamin C and Vitamin E?
A: Vitamin C and E work synergistically—together they're more powerful than individually. Vitamin E regenerates oxidized Vitamin C, extending its antioxidant activity. This combination provides superior protection against free radicals, enhanced brightening, and better anti-aging benefits.
Q: Can Vitamin C in face wash cause sun sensitivity?
A: No. Vitamin C itself is an antioxidant that protects against UV damage—it doesn't cause sun sensitivity. However, as it brightens and evens skin tone, you'll want to protect your improved complexion with daily SPF (which you should be using anyway!).
Q: Will this cleanser oxidize and turn brown?
A: No. Ethyl Ascorbic Acid (our stable Vitamin C) is highly resistant to oxidation. Combined with proper pH balance, opaque packaging, and preservatives, the formula remains stable throughout its shelf life. Store in a cool, dry place for optimal longevity.
Q: Is 2% Vitamin C enough to see results?
A: Yes! For a cleanser, 2% Ethyl Ascorbic Acid is an effective concentration. While leave-on serums may use higher percentages (10-20%), the 2% in our cleanser provides meaningful benefits during the contact time, especially with twice-daily use. It's also gentle enough to avoid irritation.
Q: I already use a Vitamin C serum. Is this redundant?
A: Not at all! Combining a Vitamin C cleanser with a Vitamin C serum amplifies results. The cleanser primes skin and provides baseline antioxidant protection, while your serum delivers higher-concentration treatment. Many dermatologists recommend this layering approach for maximum brightening.
the Formula
Q: What does "Super Gel" mean?
A: "Super Gel" refers to our unique lightweight gel texture that transforms into a rich lather. It's concentrated with active ingredients at treatment-level percentages (2% Vitamin C, 2% Hyaluronic Acid, 2% Neem), making it "super" compared to standard cleansers. The gel texture also provides better distribution of actives across your skin.
Q: Is this cleanser drying?
A: Not at all. Despite being a gel cleanser, the 2% Hyaluronic Acid, Glycerin, and Vitamin E provide intense hydration during cleansing. The sulfate-free formula ensures we're not stripping your skin's natural oils. Most users report skin feels soft, hydrated, and comfortable—never tight or dry.
Q: Why include Neem in a Vitamin C cleanser?
A: Neem provides purifying and antibacterial benefits that complement Vitamin C's brightening action. Many people dealing with dullness also struggle with occasional breakouts. Neem addresses both concerns: it purifies pores (preventing acne) while Vitamin C brightens (improving overall radiance). It's a complete skin health approach.
Q: What's the pH of this cleanser and why does it matter?
A: pH is 5.0-5.5, matching your skin's natural acid mantle. This optimal pH:
- Maximizes Vitamin C stability and effectiveness
- Maintains skin barrier health
- Prevents irritation and dryness
- Supports beneficial skin microbiome
- Ensures actives penetrate properly
Q: Is this sulfate-free?
A: Yes, completely sulfate-free. We use Sodium Lauroyl Sarcosinate (amino acid-based) and Cocamidopropyl Betaine (coconut-derived) instead of harsh SLS/SLES. These gentle surfactants clean effectively while maintaining your skin's moisture barrier.
Q: What is Prebiotic Inulin and why is it in a cleanser?
A: Inulin is a prebiotic that feeds beneficial bacteria on your skin's surface. A balanced microbiome helps prevent acne, reduces inflammation, and supports overall skin health. Including it in a cleanser means you're supporting skin health with every wash, not just removing bacteria indiscriminately.
Q: Does this contain Hyaluronic Acid? In a cleanser?
A: Yes, 2% Hyaluronic Acid! While unusual in cleansers, it serves a crucial purpose: binding moisture to your skin during the cleansing process, preventing the tight, dry feeling common with face washes. Some Hyaluronic Acid remains on skin after rinsing, providing continued hydration benefits.
Q: What are Centella and Chamomile doing in this formula?
A: Both are soothing, anti-inflammatory botanicals:
- Centella Asiatica: Accelerates healing, boosts collagen, reduces redness, calms sensitivity
- Chamomile: Antioxidant, anti-inflammatory, soothes irritation
They ensure brightening doesn't come with irritation—especially important for sensitive skin or those new to Vitamin C.
Usage & Compatibility
Q: How do I use this cleanser? A:
- Wet face with lukewarm water
- Dispense pea-sized amount into palm
- Massage gently onto face in circular motions for 30-60 seconds (don't rush—this allows actives to work!)
- Rinse thoroughly with water
- Pat dry and follow with serums, moisturizer, and SPF (morning)
Use twice daily (morning and evening) for best results.
Q: Should I use this morning, evening, or both?
A: Both! Morning use provides antioxidant protection against environmental damage throughout the day. Evening use removes impurities and primes skin for overnight repair. Twice-daily use maximizes brightening benefits.
Q: Can I use this with other Vitamin C products?
A: Yes! Using a Vitamin C cleanser + Vitamin C serum is actually ideal for maximum brightening. The cleanser provides baseline protection while your serum delivers concentrated treatment. Just ensure you're also using sunscreen daily.
Q: Can I use this with retinol or other actives? A: Yes, perfectly compatible:
- Retinol/Retinoids: Use Vitamin C cleanser AM, retinol PM (or use cleanser PM too if tolerated)
- AHA/BHA: Can alternate or use together depending on sensitivity
- Niacinamide: Excellent combination (the myth about C+Niacinamide is outdated)
- Peptides: Great together
- Hyaluronic Acid: Already in the formula, more is fine!
Q: Do I need to use toner after this cleanser?
A: Not necessary. Our pH-balanced formula (5.0-5.5) means your skin is already at optimal pH. However, if you enjoy hydrating toners as an extra step, they're perfectly compatible. Skip astringent/alcohol-based toners—they're redundant and potentially drying.
Q: Can this remove makeup?
A: It removes light makeup effectively. For heavy or waterproof makeup, use an oil-based cleanser or micellar water first (double cleanse method), then follow with this as your second cleanse to ensure Vitamin C reaches clean skin.
Q: How long until I see brightening results?
A: Timeline varies:
- 1-2 weeks: Skin feels softer, more hydrated; immediate post-cleanse glow
- 3-4 weeks: Visible brightening begins; tone appears more even
- 6-8 weeks: Dark spots start fading; noticeable radiance
- 12+ weeks: Significant transformation in skin tone and luminosity
Consistency is key—use twice daily for best results.
Q: Can I use this on body?
A: Absolutely! It's excellent for brightening body areas like underarms, elbows, knees, or anywhere with hyperpigmentation. However, given the treatment-level actives, you may want to reserve it for specific areas rather than full-body use (more economical).
Skin Type & Concerns
Q: What skin types is this suitable for?
A: All skin types! The formula is specifically balanced for:
- Normal: Perfect daily brightening cleanser
- Combination: Gel texture ideal; Neem controls oil in T-zone
- Oily: Lightweight gel, purifying Neem, mattifying without stripping
- Dry: 2% Hyaluronic Acid + Glycerin provide hydration
- Sensitive: Chamomile + Centella soothe; stable Vitamin C minimizes irritation
Q: I have sensitive skin. Is Vitamin C safe for me?
A: Our stable Vitamin C (Ethyl Ascorbic Acid) is much gentler than L-Ascorbic Acid. Combined with soothing Centella and Chamomile, it's formulated to minimize irritation. Start with once-daily use (evening) and patch test if you have very reactive skin. Most sensitive-skin users tolerate it well.
Q: Will this help with dark spots and hyperpigmentation?
A: Yes! Vitamin C is one of the most effective brightening ingredients. It inhibits melanin production, fades existing dark spots, and prevents new ones from forming. Consistent twice-daily use shows visible improvement in hyperpigmentation within 6-8 weeks.
Q: Can this help with acne scars?
A: Vitamin C helps fade post-inflammatory hyperpigmentation (PIH)—the dark marks left after acne heals. For actual scarring (texture/indentation), you'll need additional treatments (retinoids, professional procedures), but this cleanser is a great supporting product.
Q: I have very oily skin. Will Vitamin E make it oilier?
A: No. At 1%, Vitamin E provides antioxidant benefits without adding oiliness. The gel texture, sulfate-free formula, and Neem actually help balance oil production. Most oily-skin users report improved oil control with regular use.
Q: Will this reduce wrinkles and fine lines?
A: Vitamin C boosts collagen production, which improves skin firmness and reduces fine lines over time. The 2% Hyaluronic Acid plumps skin, making fine lines less visible immediately. While not a replacement for anti-aging serums or retinoids, it's an excellent preventive and supporting product.
Q: Can teenagers use this?
A: Yes! It's gentle enough for teen skin and addresses common concerns (dullness, uneven tone, occasional breakouts) without harsh ingredients. The Neem content makes it particularly suitable for teen skin prone to breakouts.
Q: I'm pregnant. Is this safe?
A: Vitamin C and E are generally considered safe during pregnancy. The concentration of Neem (2%) in a wash-off product is also typically fine, but as always, consult your healthcare provider before starting any new skincare products during pregnancy or breastfeeding.
Q: Does this help with tanning or sun damage?
A: Vitamin C is excellent for addressing sun damage. It reduces hyperpigmentation from UV exposure, repairs free radical damage, and prevents further damage with its antioxidant properties. However, prevention is key—always use SPF 50 daily, especially when using brightening products.
Product Details
Q: What size is the bottle and how long does it last?
A: 100ml. With twice-daily use (pea-sized amount each time), expect 6-8 weeks. Once-daily use extends to 12-14 weeks. The concentrated formula means a little goes a long way.
Q: What's the shelf life?
A: 24 months from manufacturing date (unopened). Once opened, use within 12 months for optimal effectiveness. Store in a cool, dry place away from direct sunlight to maintain Vitamin C stability.
Q: Is this vegan and cruelty-free?
A: Yes, completely cruelty-free (no animal testing) and vegan-friendly. All ingredients are plant-derived or synthetic; no animal-derived ingredients.
Q: Where is this manufactured?
A: Proudly made in India in GMP-certified facilities with strict quality control standards ensuring consistency and safety.
Q: Does this contain fragrance?
A: Yes, natural botanical fragrance derived from plant extracts—no synthetic fragrance chemicals. The scent is subtle and refreshing, not overpowering. If you have fragrance sensitivities, patch test first.
Q: Can I use this if I have rosacea?
A: The anti-inflammatory ingredients (Centella, Chamomile) and stable Vitamin C form make it gentler than many Vitamin C products. However, rosacea skin is unpredictable—consult your dermatologist and patch test before full-face use.
Q: Does this lather/foam?
A: Yes! Despite being sulfate-free, it creates a satisfying, luxurious lather thanks to Cocamidopropyl Betaine. The gel transforms into rich foam that rinses clean without residue.